-Brian Mendonca
When you enter the modest gate of Shankar Netralaya, Chennai you would perhaps not know what it encompasses. The research centre is famed for the treatment of eyes, be they cataract, squint, or casualty. Shankar Netralaya - or SN Main for short - would definitely be one of the reasons that Chennai is famous for medical tourism.
What is outstanding at SN main is the sense of duty and professionalism that adds to the aura of a world class hospital. People from all over India, and indeed the world, come here for procedures to enjoy better vision.
Each person at SN does the duty assigned to him or her. Smartly uniformed ladies are the lift attendants. They give you a sense of reassurance when you are rushing for an appointment or a surgery. The surgery building is all of 7 floors.
As you enter you register your name and are given a colour -coded paper wrist band which sticks when you peel off the sticky tape. One is for the patient and the other is for the person who accompanies the patient.
The system works like a well-oiled machine. If the appointment is for 7.50 a.m. be ready at 7.45. Prominent signage makes it easier to reach your destination. Every floor has its appointed foyer and seating facility. All details concerning your case are shared online among the necessary staff. This makes it easier to process the bills.
On account of their expertise it is possible for SN to admit a patient; carry out a procedure; and discharge the patient on the same day.
The doctors here have a formidable reputation. One of them has been performing eye surgeries for 46 years.
They have a dedicated section - pediatric ophthalmology - for children.
Comments